Strath Frame

CALL US: 0800 131 3657

Cancellation Proceedure

  1. Cancellation Period

1.1 We offer a 7 day cancellation period from the time of order, during which you can cancel your order without giving any reason.

1.2 To exercise your right of cancellation, you must notify us of your decision to cancel by contacting us by email or phone.

  1. Refunds

2.1 If you cancel your order within the 7 day cancellation period, we will refund the full purchase price to you within 14 working days of receiving your notice of cancellation.

2.2 We will refund your payment using the same payment method that you used to make the original purchase.

2.3 Please note that it may take several working days for the refund to appear on your bank statement, depending on your bank’s processing times.

  1. Cancellation Procedure

3.1 To cancel your order, please contact us by email or phone and provide us with your order number and the reason for cancellation.

3.2 We will confirm your cancellation by email.

If you have any questions or concerns about our cancellation procedure, please contact us.